Ms. Johnson, On behalf of the clergy and laity of the South Louisiana and Louisiana Conferences, Christian Methodist Episcopal Church, which were jointly held at the Shreveport Convention Center June 16-21, 2013, I wish to express our collective thanks for your magnificent kindness. Because of you, we were able to adequately meet the needs of our attendees and our business sessions. Our conferees had nothing but the highest commendations for the way your assistance enhanced our meetings.
Again, thank you for helping us facilitate our meetings!
Fourth Episcopal District, CME Church
is a letter of recommendation for Mrs. Shirley Ford Johnson who have
been providing copier/printer service to the Southern University at
Shreveport campus for over 15 years. During this period, Mrs. Johnson
has always and continues to provide outstanding service to the
university, and in doing so, has become a trusted advisor and friend to
all she has come in contact with. She has been able to assess the needs
of our campus and provide less costly equipment for the various offices,
as well as provide professional and courteous service to her many
Having known Mrs. Johnson for a period of time, I have found her to
be ambitious and very personable which has resulted in a
friend-oriented working relationship with her. She is dedicated,
committed, knowledgeable, and very accomplished in her attention to
detail. She is always dependable and possesses a strong work ethic and
passion for completing assigned tasks timely and with excellence. Mrs.
Johnson has all the intellectual skills necessary to competently fulfill
her role as an Account Representative and is mostly considered a
valuable asset to the Southern University-Shreveport family.
It is without hesitation that I highly recommend Mrs. Johnson for
your copier/printer business needs. If I can be of further assistance, I
can be reached at (318) 670-9302.
Vice Chancellor for Finance and Administration
Southern University Shreveport Louisiana
Shirley Ford Johnson has been our Innovative sales rep since
October 1997, and we have had a very good relationship with her and
Innovative. We are very satisfied with both the products and service.
Shirley is knowledgeable about the machines, the services they perform,
and she is available to answer questions or give us a hands-on
demonstration any time we need one.
We have three of the Lanier multi-functional machines [copy, fax,
scan, print] and they have proven to be time and space savers. Whenever
service is needed, the staff at the office as well as the techs who
service the machines, are professional and have our copiers working as
soon as possible.
Overall, it is our opinion that Innovative provides a high-quality product and a service department that I would recommend.
Chief Financial Officer
Franks Management Company, LLC
Mrs. Shirley Johnson, with Innovative Office Systems, has been
providing the copiers/printers for our church office for over fifteen
years. She is very knowledgeable about the equipment that is best for
our needs. She is able to look at what our needs are and determine the
most efficient and less costly equipment for our offices.
Mrs. Johnson has always been very courteous and responds quickly to
any questions we may have, and makes us feel as if we are her only
customer. Customer service at Innovative Office Systems is great. The
few times that we may of had to call for service, the response time was
Mrs. Johnson has also provided the copiers/printers for my employer
as well. We have several printer/copiers which are used for a variety
of tasks and we are very satisfied with the recommendations offered by
I highly recommend Mrs. Johnson for your office technology needs.
If you would like further information, please do not hesitate to contact
Secretary, Trustee Board
Sunrise Baptist Church
In August 2002, our offices begin leasing several Gestetner's
Digital Copiers from Innovative Office Systems, Inc. Over the years, we
have upgraded our equipment in order to maintain an effective level of
quality. We have been very pleased with both features and price. The
prices have been in line with state contract pricing.
Our Sales Representative has always been Mrs. Shirley Ford Johnson.
She is both reliable, dependable and has a passion for what she does.
She explains all capabilities of the machine, and discussed other
options that are available. Mrs. Johnson is always patient with the
office staff as she trains them to become acquainted with the machine
features. She makes it a point of checking back with us regularly to
make sure that we are not experiencing any problems with the machine.
Her response time is promptly when we call for service
Shirley Ford Johnson customer service is the best. My office staff,
along with myself is pleased to recommend Shirley and the Innovative'
staff when selecting a copier.
Specialty Risk Associates, INC. was one Shirley's first accounts 16
years ago. During this time she has become a friend and a trusted
advisor to Specialty Risk due to her attention to detail, dedication to
knowing how our business operates and pairing emerging technology with
our changing needs.
Shirley is dependable and honest and works as hard for us as we do
for our customers. It is refreshing and comforting to know she is able
and willing to assist us with all of our document management system
Specialty Risk Associates, INC.
I would like to express our extreme satisfaction in our recent
lease of the Gestetner products from Innovative Office Systems. Both the
copier and the laser printer are excellent products and I proudly
recommend them to any company or organization.
I would like to say I strongly recommend Innovative Office Systems
to anyone interested in a quality product and superior customer service.
I have been in the purchasing profession for twenty years. During
that time I have found the one thing that seems to be slipping away is
customer service. Businesses have become consumed with ways to make the
sale, or prove their products or service is better than the next guy,
and they forget the most important aspect to the consumer. CUSTOMER
We have been with Innovative Office Systems for several years and
have developed a superior working relationship. Customer service is in
the forefront of the IOS team approach. The equipment line is excellent
and we always receive timely service. I would not hesitate to recommend
IOS to any business who would like an additional competitive edge.
Bossier Parish Purchasing Agent
In referencing to past issues we have had with equipment:
I am writing to you today just to say how much I enjoy working with
your staff. They are always excellent and prompt about answering
questions, concerns and issues we have had about our equipment. Each
time an issue has arose; we have picked up the phone, given a call and
received prompt, satisfying service. It seems that your staff
understands business needs and how frustrating and costly having
equipment not operating properly can be.
Often in today's world, we are reminded of our mistakes. It isn't
often that we hear of the "good jobs" we perform in daily business
procedures. This is why I wanted to take a moment and say "Thank you"
for an excellent staff that provides exceptional service on quality
Administrative Sales Assistant / Radio
I would like to express our extreme satisfaction in our recent
lease of the Lanier LDS540CSPF Digital System from Innovative Office
Systems. We are now able to generate color newsletters, bulletins, etd
in a very professional and high quality manner. Our new system is an
excellent product and I proudly recommend them to any company or
I would also like to compliment your outstanding sales
representative, Shirley Ford Johnson. Shirley is very informed and
knowledgeable regarding her product. She first assessed our needs and
mada proposal as to what would best meet our growing demands. Shirley
has since personally provided traning for our staff as well as
excellent follow-up services. I know I can call Shirley at any time with
a problem or question and she will provide an answer or resolution to
the problem immediately. Shirley was the main determining factor in our
selection of your company for our copier and printing needs
Again, I would like to say I strongly recommend Innovative Office
Systems & Shirley to anyone interested in a quality and superior
James + Hardy + Haley
A Group of Certified Public Accountants and Consultants
Thank you for checking in.
Everything is great with our new office partner! We truly have seen a
difference in not only the quality of the product we are able to produce
from our office, but the ease and functionality has been off the chart
improved!! Great recommendation and we are happy to be in partnership
We'll let you know when we need help on this end.
Ashbury United Methodist Church